Courtney H Ymx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund over charge

Yesterday I went in to the school to buy my kids uniforms and I have 5 pending charges for the two shirts that I bought so Im trying to understand why and will the charges be reversed
View full review

Preferred solution: Full refund

Kalis Guw
map-marker Mount Laurel, New Jersey

Difficult to contact

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Never received order. Difficult to contact. No tracking information../// Short review vs long paragraphs. Just need help with my order!!!
View full review
Loss:
$100

Preferred solution: Deliver product or service ordered

Ashley D Bhk

Missing items bad customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Not writing more at alllll poor customer service from a *** company No customer service will not answer phone
View full review

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Jacksonville, Florida

No LIVE CUSTOMER SERVICE , no HELP !! No way to resolve issues.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Been trying to make live contact since JUNE!!! To NO AVAIL delayed if any response to email. Should not be the only option to resolve issues!
View full review

User's recommendation: Don’t bother

Barbara C Gqj
map-marker Miami, Florida

Status of my order

I didnt receive my order and no body answer the phone when I call. I have no time the school year begin soon.
View full review

Preferred solution: Deliver product or service ordered

User's recommendation: Never

Jessica S Tes

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fraudulent charges, wrong order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Ibiley Uniforms And More - Fraudulent charges, wrong order
Ibiley Uniforms And More - Fraudulent charges, wrong order - Image 2

My kids shirts were received but the wrong sizes were sent out I need a return label and the right sizes sent. You all sent them7-8 shirts and my order was for youth 10/12.

10/12 is showing on the order form it was for 2 sets of 10/12 size shirts

I don't know what kind of company thinks it's okay to steal money from me but this is not an accurate charge I have sent 3 email in regarding my order being wrong and not having a return shipping label this needs to be fixed corrected immediately I will get an attorney and sue you for fraud I should not have any new charges from your company.

SOMEONE NEEDS to get back with me asap regarding this transaction and my return labels!!!!!!!! pending debit card transaction of $34.08 Desc: IBILEY UNIFORMS AND MOR- FLUS 9/4/2021 11:11:33 AM

View full review
Loss:
$269

Preferred solution: Full refund

User's recommendation: Stay away from this company

Janice B Yrm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wrong order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Order uniforms and received the wrong ones why ask for the school name if they cant get the order right also did not receive a label for returns or a invoice sheet either what kind of company sends a order with no returns label if you have to many orders then maybe you need to hire some people or not take on to many schools being greedy this company doesnt have a working phone number to call I guess thats because its to easy to say they didnt get the email. This is a rude cheap and pathetic company dont want to pay for there lack of incompetence
View full review
Loss:
$147

Preferred solution: Full refund

User's recommendation: Stay away

Anonymous
map-marker Margate, Florida

Poor Customer Service and Missing Items

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Ibiley in Kendall Miami, does not answer their phones, doesnt return 6 separate emails, lines for hours long just to ask questions and its been 2 months waiting on an order. Yet, theyre the only uniform store for our schools so we are stuck.
View full review
Frances R Kog

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Missing items

NI need my money back because you guys are so inresponsable and my daughter allready star school and they never gave me what I order
View full review
Loss:
$60
Pros:
  • Inresponsable

Preferred solution: Full refund

Daniela P Sef

No information on my order after 4 messages and no answer on the phone

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
No information on my order after 4 messages and no answer on the phone. Order placed 08/17/2021 order #E89877
View full review
Loss:
$55

Preferred solution: Deliver product or service ordered

Margarita S Jwm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Queations

Kids going to new school, returns. Havent been able to get ahold of anyone. Need to speak with someone.
View full review
Loss:
$360

Preferred solution: Full refund

Anonymous
map-marker Hialeah, Florida

Refund

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I need my refund i you never answer the phone.I am writing three times.You have bad customer service.
View full review
Anonymous
map-marker Miami, Florida

Waiting on 8/19/31 order

Hello, I have been waiting on an online order I made since 8/19/21. I tried calling the customer service number several times, but I have not been able to speak to anyone. This is getting really frustrating. Please please please contact me to let me know what is going on with my order.
View full review
Anonymous
map-marker Miami, Florida

I haven’t received my daughter shipment yet

I have contacted people at your customer service online and no one has contacted me back Ive called your customer service is closed its like a dead end
View full review
Anonymous
map-marker Tampa, Florida

Disrespectful with the customers

Its the worst store that I have been in my life there is no respect with the customers, they dont respect the delivery time, the line is horrible!
View full review
Joao N Gkj
map-marker Miami, Florida

Ibiley is very bad company for buy uniforms.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Ibiley is almost a fraud store. The prices and very high, almost 90% more than other places. Uniform Shirts on $19 when you can buy the same for $5 and $6 in other places with the same quality and also add the school logo which is $6 and you have the same Shirt for $11. All the merchandise you buy is final, you cannot return anything when you realize that you were scammed with the price. I give them 1 star because I can't put 0 stars. The "manager" are very inflexible, and the people how work there is very correct and profesional, but looks like they don't work happy at all with a lot of pressure. I Do Not Recommend Ibiley at all to nobody, use Walmart or even Target and for sure you will have a better prices.
View full review
Loss:
$43
Cons:
  • Prices and regular quality
Reason of review:
Pricing issue

Preferred solution: Full refund

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article